Frequently Asked Questions

Everything you need to know about purchasing projects on CodeMarket.

How does the manual payment verification work?

After you checkout, you will receive a UPI QR code. Make the payment and upload your Transaction ID. Our admin will manually verify it within business hours and start your project development.

What are your support hours?

Our support hours are 6:00 AM – 12:00 AM IST. Verification of payments typically happens within 1-2 hours during these times.

Do you offer instant delivery?

No, we build custom projects. All projects have a standard delivery timeline of 3 weeks from the date of payment verification.

What payment methods do you accept?

Currently, we accept UPI payments via Google Pay, PhonePe, Paytm, and other UPI-enabled applications.

How will I know when my payment is approved?

You will receive an automated email receipt, and your order status will change to 'Approved' in your dashboard.

How do I track my project's progress?

Once your payment is approved, you can track the development phase of your project directly from the 'My Orders' section in your dashboard.

Do you provide refunds?

Refunds are only issued in the event of a duplicate payment, a seller technical issue, or if an order cannot be fulfilled. We do not offer refunds for successfully verified and delivered digital products.

Will I receive an invoice/receipt?

Yes, once your payment is approved, a professional receipt containing your Invoice Number, Receipt Number, and Transaction ID is generated automatically.

What happens if my payment is rejected?

If your payment is rejected (e.g. incorrect transaction ID), you will be notified with the reason. You can contact support at vinitchakane@gmail.com for further assistance.

What technology stack is used in these projects?

Our projects cover a wide variety of technologies including React, Next.js, Java, Python, Node.js, Spring Boot, Django, Machine Learning, and Blockchain.

Are these projects suitable for college submissions?

Yes, these are premium academic software projects intended to help CS/IT students understand industry standards. However, we advise using them for learning and reference purposes.

Do you provide setup support?

Yes, every project comes with a comprehensive setup guide. If you face issues, you can email us at vinitchakane@gmail.com.

Can I customize the code after purchasing?

Yes, you receive the full source code and you are free to customize it to meet your specific academic requirements.

What is included in the project package?

Typically, the package includes the full source code, database scripts/dumps, architecture diagrams, and a detailed instruction manual.

I forgot my password, how do I reset it?

You can click on the 'Forgot Password' link on the login page to receive a password reset email.

How will I receive the final project?

After the 3-week development phase is complete, our team will deliver the final source code and documentation directly to your registered email and WhatsApp.

Can I share the project files with others?

No, redistribution of our custom built products is strictly prohibited under our Terms and Conditions.

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